Block 1: Design is a multi-award winning creative interior design studio based in London.
Here is our 8 steps of custom lighting project completion process.
Our step-by-step process makes it easy to find the perfect lighting fixtures for your home, and our team of professionals can install them within 2 to 3 weeks of your purchase.
1. Download our Advanced Lighting Buying Guide
Our comprehensive LIGHT BUYING GUIDE is the ultimate resource to help you select the perfect lighting for every room. We understand that the art of lighting is a delicate balance between aesthetics and functionality, and we're here to guide you through the process. Because selecting the appropriate lighting is not as straightforward as it may appear at first glance.
2. Complete your guide and book a free appointment with your dedicated expert
We leave no stone unturned when it comes to technical specifications. We'll take a close look at every facet of your space, from the amount of natural light that filters through each window to the specific type of lighting required for each area. Our team of expert project managers are well-versed in these requirements and will ensure that all of your lighting needs are met!
3. Choose your lightings from our exclusive product catalogue
Your dedicated Lighting Expert will give you a tour around the showroom and will help you to make best choices possible according to your home and budget. You will have 100% control over the process and budget when deciding on your lighting fixtures.
4. Decide customisations and special requirements of your project
Our team will design and manage the entire process for your custom lightings according to your personal choices. We handle everything from design to installation, while considering your home's architectural elements, ensuring a smooth process.
5. Get 100% clarity on your projects’ budget, timeline and installations.
After finalising your custom lighting fixtures, your personal expert will promptly prepare a proposal with a detailed action plan to bring your project to life. We'll address any questions you have before, during, and after the process, ensuring a seamless experience.
6. You will get your custom lightings produced and delivered to your doorstep in two to three weeks from your approval.
Once you’ve approved your proposal, we'll get to work creating your custom lighting fixtures. Our team will begin manufacturing your unique lighting fixtures and establish a workflow. Within just 2 to 3 weeks, your order will be complete and shipped directly to your doorstep - Free of charge!
7. HEKA technical team will complete the installation in your place.
Once your light fixtures have been delivered... (If required) we provide installation services for your light fixtures. Our team will bring the necessary tools and take care of the installation process, ensuring your lights are safe and properly set up.
8. Customer Support
We offer a manufacturer's guarantee of 2 years, free delivery throughout the UK, 5-star customer support, and provide original bulb sand additional parts. Plus, receive a 15% discount on your next purchase with us.
Our design process is simple and transparent with no hidden costs. We provide our clients with a full breakdown of our services so they know what is happening every step of the way. We work on projects with all budget sizes from small to large and we pride ourselves on our ability to get the most out of the design for the budget on hand.